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FAQs
Stylish fitness wear and sports clothing
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Q: Can I pay for goods by cheque or cash?
A: You can pay by cheque but not cash. Our preferred method of payment is through paypal but if you wish to pay by cheque please make it payable to 'Fit2bseen' and send it to
Fit To Be Seen,
Hillside
Sawyers Hill
Minety
Wiltshire
SN16 9QL
Your cheque will need to clear before your goods are sent out.
Q: How do I return goods if they're not right?
A: Please follow our detailed instructions under 'terms of business' at the bottom of the homepage for our no quibble returns policy.
Q: What if I need to contact someone about my order or a query I have?
A: We suggest that in the first instance you email us at enquiries@fit2bseen.co.uk. We will aim to respond to you within 24 hours, but usually within 1-2 hours. If you'd like to speak to someone instead please call us on 07710 894 938 during normal office hours.
Q: The item I wish to order is not currently in stock. How long will it take to arrive and what are my options?
A: Items marked X are not in stock and items marked N are not available in that size, however, there are a couple of other options:
(i) if we expect to receive an item within the few days we will mark it with a 'P' for pre-order. This means that you can pay for the item now and although it's not currently in stock, it is due in imminently and so it is most likely that we will still be able to get it out to you within the delivery timescales of 3 - 5 working days.
(ii) where we have stock on order you'll see a note, by the size button, stating either a 1, 2, 3 or 4 weeks wait. This will give you an indication as to when that size is due in. You won't be able to pre order this item so can either check back regularly to ensure you don't miss it, or, even better, drop us an email and let us know what you're waiting for and in what size. We'll let you know as soon as it arrives and will pop it to one side for you. Happy to help!
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